The Impact of The Role of Material and Moral Incentives in Improving the Performance of Employees in The Electricity Company - Gaza Governorates

Abstract

The study aimed to identify the impact of material and moral incentives on the performance of employees in the provinces of Gaza electricity Distribution Company. Study Method: The researchers used the descriptive analytical method; the most appropriate approach for the study. The study population: 150 employees at Gaza electricity Distribution Company. The study sample: The researchers used Random Sampling Method, 150 questionnaire papers were distributed of which 144 were retained, which means that the return rate was (96%). Study Findings: 1. The presence of a statistically significant relationship at the level of (0.05 ≤ α) between physical incentives and the performance of employees in the provinces of Gaza electricity Distribution Company. 2. The presence of a statistically significant relationship at the level of (0.05 ≤ α) between moral incentives and performance of employees in the provinces of Gaza electricity Distribution Company. 3. The presence of a statistically significant relationship at the level of (0.05 ≤ α) between the equity in physical and moral incentives and the performance of employees in the provinces of Gaza electricity Distribution Company. 4. No statistically significant differences at the level of (0.05 ≤ α) between incentives and performance of employees in the provinces of Gaza electricity Distribution Company. That's because of the following variables (age, educational qualification, job title). While there are differences due to years of experience Recommendations: 1. The need for the company to be interested in increasing material rewards to improve the minimum output of the workers. 2. Encouraging employees when the desired objectives are achieved by giving them commissions on it. 3. Working to provide additional moral advantages for employees to motivate them to work. 4. Paying attention to the development of the spirit of appreciation and respect among employees to motivate them to work. 5. The need to strive to achieve fairness in the granting the moral and physical incentives for employees. 6. The need for a system of incentives and fair promotions through career gradation.