The Status of Applying Job Characteristics Model from the Viewpoint of the Employees at the University College of Applied Sciences in the Southern Governorates - Palestine

Abstract

This study aims to identify the status of applying the job five characteristics that contained in the Hackman – Oldham model which are: (independence, diversity of skills, job description, job loyalty and feedback) from the employee’s point of view at the university college of applied sciences in the Gaza Strip. The population of the study consists of (580) academic and administrative employees.  Sample random method is used in this study that is (20.68%).  Descriptive and analytical approach is used; in addition of using SPSS program to analyze the study questionnaires. The results of the study are as following:  there is a high agreement on job characteristics’ paragraphs according to the point of view of the sample, which is (74.47%).  The arrangement of the five job characteristics are as follow: the first one is diversity of skills with a relative weight of 79.76%, then job loyalty with a relative weight of 74.67%, the third one is the feedback with a relative weight of 74.61%, and the fourth one is job description with a relative weight of 72.73%, while independence is the fifth one with a relative weight of 70.49%.  There are statistically significant differences at significance level of 0.05 for applying job characterize model due to age.  There are no statistically significant differences at significance level of 0.05 for applying job characterize model due to (gender, educational level, years of service and career level). The study recommends that:  there is a need to increase the skills diversity and to assign employees with many tasks within their specialization, in addition of providing independence in order to accomplish employee’s tasks; there is a need to seek for a clear and integrated job description that includes employee’s tasks, specializations and job roles in the University College; defend and clarify functional job to all employees according to their job’s description and their administrative level; make decisions, procedures and tasks according to the career hierarchy; to contribute standardizing procedures and preventing duplication of receiving orders and instructions.